If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new on

If we don’t detect any problem, we’ll guide you through how you can help yourself. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. I’ve gone to the Office 365 Admin console and everything looks okay with my account, if it wasn’t it would most likely give me issues on the service as well but I checked it any way just to be sur

To keep using Word without interruption, choose the option below to reactivate. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. To help you set up your organization, see Set up Office 365 for business – Admin Help. If you’re looking for steps describing how to install Office on a Mac, see Install Office on your PC or Mac. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure. For more information, see Deactivate Office 365 if you see a “limit reached” erro

Check your internet connection, as weak connectivity can cause issues. For work or school accounts, confirm with your organization that your account is active. Browser or app issues, like outdated software or cached data, can also interfere